Reaching out is the first step
We’re here
for you.
The Helpline is a statewide, public resource for finding substance use harm reduction, treatment, recovery, and problem gambling services. Helpline services are free and confidential, and available 24/7.
Our caring, trained Specialists, many of whom are in recovery themselves or have personal experience with substance use disorder, will help you understand the treatment system and your options.
Get to know Kathy.
Let us connect you
Find the help
you need.
There is a spectrum of services available to you that can help you stay safe, get treatment, and support your recovery. You might only want one or two services, or you might choose services from all of these categories. No matter where you are on your journey, we can connect you to the services you need.
Harm reduction
Learn more about harm reduction.
Treatment
Learn more about treatment.
Recovery
Learn more about recovery.
Service search
Find services
near you.
If you know what services you need, search for options near you. If you’re not sure, call us or chat with us online, or answer a few questions to get started.
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Highlights
You Can: Powerful new harm reduction resources for Massachusetts
You can reverse an overdose and save a life. New harm reduction resources from the You Can initiative are available now.
Learn more.
Host a Screening Day event for Problem Gambling Awareness Month on March 12.
Gambling Disorder Screening Day is a one-day event on March 12, 2024, during Problem Gambling Awareness Month to help identify people who might have Gambling Disorder and refer them for additional assessment. Any provider or organization can host a Screening Day event using free resources.
Learn more.
Working together: Shatterproof Treatment Atlas & the Helpline
Shatterproof and the Helpline are working together to make sure residents of Massachusetts have access to the most complete and up-to-date information about treatment programs in the state.
Learn more.
Get involved
Be a Helpline
Champion.
Join an inspired group of individuals taking action in their own communities to support people living with and impacted by substance use disorder, break down the stigma around addiction, and increase awareness and use of the Helpline.
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Our impact
See our
results.
The MA Substance Use Helpline connects with thousands of people in Massachusetts. Whether you are looking for help for yourself, a loved one, or a client, we are here for you.
All data is from the previous calendar year, January 1, 2023 through December 31, 2023.
17,508
The Helpline received 17,508 calls from people across the state.
321,109
The Helpline website served 321,109 people looking for information and referrals.
9,155
Helpline Specialists made 9,155 referrals to substance use services.
365
The Helpline is open 365 days of the year, 24 hours a day, including all holidays.
Whenever you need help or support, we’re here.