Champions Program

About the program


Helpline Champions are an inspired group of individuals who reach out in simple, powerful ways in their own communities to increase use of harm reduction services, substance use disorder treatment, and recovery support services in Massachusetts. They are people from communities across MA with a desire to take concrete action to support those living with a substance use disorder, whether actively using or in recovery. The Champion program aims to increase awareness and use of the Helpline.

How it works

  • Engaged, inspired community members share Helpline information and materials with their own in-person or online networks (neighborhood, organization, social media, etc.)
  • Champions take creative, local action tailored to their community to build awareness of the Helpline and its services

Why it works

  • Helpline Champions are experts in their own community
  • The program relies on existing trusted networks to spread information about the Helpline

Anyone can be a Helpline Champion

We welcome all people to become Champions in their community. Helpline Champions include, but are not limited to:

  • People actively using
  • People in recovery – early and long-term
  • Providers/referrers
  • Young adults
  • Concerned and affected family members and friends
  • Coalition members
  • Recovery coaches
  • Peer support specialists
  • Retirees
  • Faith leaders

Contact us if you’d like to learn more about becoming a Helpline Champion.

2022 Spring Workshop information

The Helpline Champion workshop series is an interactive, online space designed bring together current and new Champions. In two 2-hour sessions, we will learn about the MA Substance Use Helpline and the Champion program and build relationships and skills to support Helpline Champions in their outreach across Massachusetts.

For the time being, our workshops will be held over Zoom to ensure the safety of all and to allow Champions from across the state to meet, learn from, and inspire one another.


Workshop Content

Session 1 (Tuesday, May 10th, 4-6 pm): Building relationships/Community mapping 

Brief overview of the Helpline and the Champions program. We will share what motivates us to do this work and who has inspired us in our life.

Community mapping overview and why it is helpful. We will look at: What communities am I part of? Who do I know? Where are the spaces I connect with people?

Session 2 (Tuesday, May 24th, 4-6 pm): Outreach approaches & strategies/Helpline overview/looking forward

Hear from current Champions about how they outreach for the Helpline. We will examine: What are and where are the needs in my community? What is my outreach style? How can I integrate it into my day-to-day life? Where will I begin?

Meet our Screening and Information Specialists! Learn more and feel confident sharing about Helpline values, services, staff, and website navigation. We will think through how we want to stay connected moving forward.

Registration: Spring Workshop 2022

The MA Helpline holds our free, virtual 2-part workshop series twice per year in the Fall and Spring. We can also host a Champion workshop with your organization. These workshops are supported by optional monthly Champion Learning Community meetings where Champions from across MA gather to share successes and challenges, build skills, and build community.

Season Registration opens Workshop start date
Fall 2021 September 15, 2021 October 14, 2021
Spring 2022 April 1, 2022 May 10, 2022

As we have completed our Spring workshop, registration is now closed. All are welcome to join our monthly Learning Community meetings. See below for more about our monthly meetings.

Monthly Champion Learning Community meetings

We hold monthly meetings open to all on a monthly basis. They are intended to bring us together to build community and share resources and skills. This drop-in gathering space is for those actively working as Champions in their communities and for those interested in learning more about the Champion program, so feel free to invite friends, loved ones, and colleagues. 

In our monthly meetings we envision:

  • A trusted, supportive community space for existing and new Champions
  • A time to build relationships between Champions and Helpline staff
  • A place to learn and grow personally and professionally
  • A space to build skills and share skills
  • An entry point for new Champions

We hope you’ll join us! Our next monthly meeting will be on Thursday, July 14th, from 12-1 pm. Please contact us if you’d like to attend our monthly meeting or learn more about becoming a Helpline Champion.

Order Helpline materials

Sharing Helpline materials in your community is a great way to spread the word about the Helpline and connect more people to the support they may need.

Order free materials here.