Loading Events

« All Events

  • This event has passed.

Trauma-Informed De-Escalation: Calming the “I” of the Storm

November 8, 2018 . 8:30 am - 4:00 pm

One of the most difficult tasks for staff in social services and addictions work is to respond and react to agitated clients. This full-day workshop will use lecture, discussion, case studies and scenarios to build skills and confidence in effectively and appropriately responding and calming upset clients. Guided by frameworks of Trauma-Informed Care, Motivational Interviewing, and Behavioral Change Theories, the training will educate, inform, and inspire service providers to improve practices and approaches.


November 8, 2018
8:30 am - 4:00 pm
Event Categories:


Four Points by Sheraton in Norwood
1125 Boston Providence Turnpike
Norwood, MA 02062 United States
+ Google Map