Wheels of Hope

Wheels of Hope

When you’re ready to go to treatment, we’ll take you there.

Now serving the Merrimack Valley

If you have a spot at a treatment facility but you need help getting there, Wheels of Hope can offer you a free ride from the Merrimack Valley to a detox or residential treatment facility anywhere in Massachusetts. Wheels of Hope is a service of the Massachusetts Substance Use Helpline.

Cities and towns served by Wheels of Hope: Amesbury, Andover, Billerica, Boxford, Chelmsford, Dracut, Georgetown, Groveland, Haverhill, Lawrence, Littleton, Lowell, Merrimac, Methuen, Newbury, Newburyport, North Andover, Rowley, Salisbury, Tewksbury, Tyngsborough, Westford, and West Newbury.

How to request a ride to treatment

People in the Merrimack Valley area who have secured a spot at a treatment facility can call the Helpline at 800-327-5050, Monday to Friday 8am to 10pm, and weekends 8am to 6pm, to request a ride. Help is available in English, Spanish, or any other language.

A trained Helpline Specialist will confirm your spot at a treatment facility by contacting the treatment service provider while you are on the phone through a three-way call. Once your spot has been confirmed, the Helpline Specialist will arrange for you to be picked up within 2 hours through another three-way call with the transportation company.

About the ride

Lucos Transportation of Lowell, MA is committed to providing safe, confidential rides on behalf of Wheels of Hope.

Pick up spots are in a public location, including police and fire stations, municipal offices, libraries, community centers, transportation centers, and churches.

Wheels of Hope drivers are trained in issues of substance use disorder and overdose management. Cars are equipped with naloxone (Narcan®) in case a rider experiences an overdose during their ride.

For providers

Hospitals, courts, health care providers, social service providers, and treatment centers can use the Helpline and Wheels of Hope to help clients identify treatment options and arrange safe transportation to the right facility for them.

If you are a treatment provider or other partner and want to request a presentation or become more involved in promoting Wheels of Hope, please contact us.

You can order and download Wheels of Hope promotional materials on the Massachusetts Health Promotion Clearinghouse website.

More information

Wheels of Hope is a five-month pilot transportation program that began on January 22, 2020 and is funded by a Massachusetts legislative earmark to assess treatment-related transportation needs in the Merrimack Valley and beyond. Members of the Merrimack Valley Project identified the need for transportation services for people seeking detox and residential treatment services in the region and worked to secure funding to close the transportation gap. Learn more about the Merrimack Valley Project.