Wheels of Hope

Wheels of Hope

Wheels of Hope Service Update, December 2021

Service pause begins Tuesday, December 21, 2021

After relaunching Wheels of Hope in the beginning of this year, ride requests have surpassed expectations and have exhausted available funding. Wheels of Hope will begin a service pause on Tuesday, December 21, 2021. Tuesday, December 21 will be the last day to make any new ride requests to detox, residential treatment, sober housing, or MAT appointments, and all rides scheduled in advance must be completed on Friday, December 24.

Helpline Specialists remain available to help any and all callers explore alternate ways to get to treatment. The Helpline is available 24/7, 365 days a year by phone at 800.327.5050 or online using the chat feature.

Since its January 2021 relaunch, Wheels of Hope has been providing free, safe, and confidential rides to people in the Merrimack Valley area seeking substance use disorder treatment. The service has been valuable to those who need transportation to detox, residential treatment programs, or sober housing anywhere in Massachusetts, or to medication for addiction treatment (MAT) providers in the Merrimack Valley.

A look at the numbers

  • From January 2021 to December 2021, Wheels of Hope provided 772 rides to 383 people.
  • The average distance of a ride (over all time) was 23.9 miles.

The high volume of ride requests and completed rides provided in 2021 highlights the very real need that Wheels of Hope meets for the community. We are exploring options that will enable us to restore service later in 2022. Please continue to check this page for updates about the service. Thank you for your understanding.

Learn more about the history of Wheels of Hope and its impact in the Merrimack Valley.

More information

Wheels of Hope began when members of the Merrimack Valley Project identified the need for transportation services for people seeking detox and residential treatment services in the region and worked to secure funding to close the transportation gap. The service launched in January 2020 as five-month pilot transportation program funded by a Massachusetts legislative earmark. It relaunched on January 21, 2021 funded by generous grants from the Massachusetts HEALing Communities Study and Combating Opioid Overdose through Community-level Intervention Initiative (COOCLI).

To learn about the impact of the pilot project, please see the June 2020 Service Update document.