Wheels of Hope Service Update, November 2021
Wheels of Hope is providing limited service at this time:
- Rides to detox, residential treatment, or sober housing services anywhere in Massachusetts for people calling from the Merrimack Valley
- Rides to MAT appointments in the Merrimack Valley on an as-needed basis for people calling from the Merrimack Valley
- Rides from treatment locations anywhere in Massachusetts to another treatment location if the rider used Wheels of Hope to get to their current treatment
Since the relaunch, ride requests surpassed expectations and available funding is no longer able to cover the continued increased demand. The high volume of ride requests and completed rides provided so far in 2021 highlights the very real need that Wheels of Hope meets for the community. Thus, we are exploring options that will enable us to restore regular service as soon as possible.
Helpline Specialists remain available to help any and all callers explore alternate ways to get to treatment. The Helpline is available 24/7, 365 days a year by phone at 800.327.5050 or online using the chat feature.
Please continue to check this page for updates about the service. Thank you for your understanding.
Wheels of Hope began when members of the Merrimack Valley Project identified the need for transportation services for people seeking detox and residential treatment services in the region and worked to secure funding to close the transportation gap. The service launched in January 2020 as five-month pilot transportation program funded by a Massachusetts legislative earmark. It relaunched on January 21, 2021 funded by generous grants from the Massachusetts HEALing Communities Study and Combating Opioid Overdose through Community-level Intervention Initiative (COOCLI).
To learn about the impact of the pilot project, please see the June 2020 Service Update document.