Privacy Policy

Thank you for visiting our HelplineMA.org website and reviewing our Privacy Policy.  This policy pertains to HelplineMA.org and all HelplineMA.org funded websites.  Your privacy is important to HelplineMA.org. This privacy statement provides information about the personal information that HelplineMA.org collects, and the ways in which HelplineMA.org uses that personal information.

Personal information collection
HelplineMA.org may collect and use the following kinds of personal information:

Non-personally identifiable information
We may use non-personally identifiable information collected from you and other website users to perform statistical analyses of user behavior and characteristics. These aggregated statistics would be used to improve the site and for product development and marketing purposes generally. We also may provide such aggregated information to funding sources and other third parties for certain purposes, but such statistics contain no personally identifiable information and cannot be used to gather such information.

Personally identifiable information
The personally identifiable information you provide to us when using this site may be used to provide products and services to you, to enhance your experience at the site, and, if applicable, to enhance your experience as a user of HelplineMA.org’s products and services.  Information about you may also be received by us when the site is accessed by you via various social media outlets.  Your privacy settings with the social network generally establish the amount and type of data that we may receive from it.  You should adjust your privacy settings to your preferences on those social media outlets.

Where HelplineMA.org discloses your personal information to its agents or sub-contractors (“Outside Contractors”) for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement. Access to your personally identifiable information by these contractors is limited to the information reasonably necessary in order for these Outside Contractors to perform their limited function for us. We also require that these contractors (i) protect the privacy of your personally identifiable information consistent with this Privacy Policy, and (ii) not use or disclose your personally identifiable information for any purpose other than providing us with products or services for which we contracted.  In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, HelplineMA.org may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Cookies and other tracking technology
We, and third parties doing business with the site including outside contractors, may use cookies, web beacons, local shared objects, tags, scripts, stationary and mobile advertising identifiers and like technologies (“Cookies”) in connection with use of this site by you, mobile applications and  third party websites. Cookies may have unique identifiers, and be present on your computer or mobile device they may also be present on the site or in emails that we send to you. Information about you and your use of the site may be transmitted by Cookies including, without limitation, information concerning your type of browser, device identifier, IP address, search preferences, the date and time of your use, your click through activity with respect to advertisements and time, location and length of visit. Cookies may be stored only during an individual session or indefinitely.

HelplineMA.org may use Cookie-gathered data  in order to: (i) facilitate your use of the site such as remembering information to avoid you having to subsequently re-enter it on your next visit to the site; (ii) customize  your experience on the site; (iii) collect aggregate metrics such as aggregate visitors, demographic usage, geographic usage and total traffic to the site; (iv) for quality assurance purposes and to correct malfunctions; and (v) to provide site enhancements and evaluations.

Outside Contractors and other linked sites may use Cookies and collect and use your information derived therefrom differently than HelplineMA.org.  You must refer to their applicable terms regarding the same.  We are not responsible for the use of Cookies and collection and use of your information for anyone other than us.

Securing your data
HelplineMA.org uses commercially reasonable physical, administrative, and technological safeguards to preserve the integrity and security of all information we collect and that we share with our Outside Contractors, users and service providers. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

Updating this statement
We may revise this privacy policy from time to time. The most current version of the privacy policy will govern our collection, use, and disclosure of information about you and will be located on the site.  By continuing to access the site or use any services and products related thereto after those changes become effective, you agree to the revised privacy policy.

Other websites
This website contains links to other websites. HelplineMA.org is not responsible for the privacy policies or practices of any third party. These references and links are provided as aids to help you identify and locate other resources that may be of interest, and are not intended to state or imply that HelplineMA.org sponsors, endorses or is affiliated or associated with the persons or entities who provide such information, products or services, nor are the references or links intended to state or imply that HelplineMA.org is legally authorized to use any trade name, registered trademark, logo, legal or official seal, or copyright symbol that may be reflected in them.

Contact HelplineMA.org
If you have any questions about this privacy policy or HelplineMA.org’s treatment of your personal information, please write to:

Health Resources in Action
2 Boylston Street,
4th floor
Boston, MA 02116