is here.

Whether you are ready for treatment, worried about a loved one, or simply want to know what your options are, let us help you take that first step.

Reaching out is the first step

We’re here
for you.

The Helpline is a statewide, public resource for finding substance use harm reduction, treatment, recovery, and problem gambling services. Helpline services are free and confidential, and available 24/7.

Our caring, trained Specialists, many of whom are in recovery themselves or have personal experience with substance use disorder, will help you understand the treatment system and your options.

Service search

Find services
near you.

If you know what services you need, search for options near you. If you’re not sure, call us or chat with us online, or answer a few questions to get started.

Video spotlight

Stories of

Watch stories shared by real people whose lives have been impacted by substance use disorder. Some are in recovery themselves, while others have provided love and support to family members living with the disease.

While each story is unique, they all describe the reality of living with a substance use disorder and the journey of finding hope.

Get involved

Be a Helpline

Join an inspired group of individuals taking action in their own communities to support people living with and impacted by substance use disorder, break down the stigma around addiction, and increase awareness and use of the Helpline.

Our impact

See our

The MA Substance Use Helpline connects with thousands of people in Massachusetts. Whether you are looking for help for yourself, a loved one, or a client, we are here for you.

All data is from the previous calendar year, January 1, 2023 through December 31, 2023.


The Helpline received 17,508 calls from people across the state.


The Helpline website served 321,109 people looking for information and referrals.


Helpline Specialists made 9,155 referrals to substance use services.


The Helpline is open 365 days of the year, 24 hours a day, including all holidays.

Whenever you need help or support, we’re here.