Whether you are ready for treatment, worried about a loved one, or simply want to know what your options are, let us help you take that first step.
Get to know Stella.
Reaching out is the first step
The Helpline is a statewide, public resource for finding substance use harm reduction, treatment, recovery, and problem gambling services. Helpline services are free and confidential, and available 24/7.
Our caring, trained Specialists, many of whom are in recovery themselves or have personal experience with substance use disorder, will help you understand the treatment system and your options.
Get to know Kathy.
Let us connect you
Find the help
There is a spectrum of services available to you that can help you stay safe, get treatment, and support your recovery. You might only want one or two services, or you might choose services from all of these categories. No matter where you are on your journey, we can connect you to the services you need.
Get to know José.
Watch stories shared by real people whose lives have been impacted by substance use disorder. Some are in recovery themselves, while others have provided love and support to family members living with the disease.
While each story is unique, they all describe the reality of living with a substance use disorder and the journey of finding hope.
Happy National Recovery Month, from the MA Substance Use Helpline!
National Recovery Month, started in 1989, is observed every September. It celebrates people in recovery and the strength of the recovery community and all who are part of it: families, friends, loved ones, caregivers, service providers, and more.
There is help and hope for problem gambling.
Problem gambling can be treated, and there is help. Visit the MA Problem Gambling Helpline website or call 800.327.5050 to learn more about problem gambling and available treatment options and recovery supports.
MA Helpline launches SMS text service!
The Helpline has launched SMS texting as a new way for people to reach us.
You can now text “HOPE” to 800327 to be connected with a Helpline Specialist who can provide information and referrals.
Be a Helpline
Join an inspired group of individuals taking action in their own communities to support people living with and impacted by substance use disorder, break down the stigma around addiction, and increase awareness and use of the Helpline.
Get to know Dallas.
The MA Substance Use Helpline connects with thousands of people in Massachusetts. Whether you are looking for help for yourself, a loved one, or a client, we are here for you.
All data is from the previous calendar year, January 1, 2023 through December 31, 2023.
The Helpline received 17,508 calls from people across the state.
The Helpline website served 321,109 people looking for information and referrals.
Helpline Specialists made 9,155 referrals to substance use services.
The Helpline is open 365 days of the year, 24 hours a day, including all holidays.
Whenever you need help or support, we’re here.